Three kinds of limit
KindWhat it coversResets?
Monthly allowancesWebsite preview audits, full generations, and PDF exportsYes, each month, including on annual billing. Unused amounts don’t roll over
Capacity limitsActive projects, team members, active hosted reports, and custom domainsNo. They limit what the Workspace holds at one time
Per-audit and per-file limitsPages per website audit, files per audit, and maximum file sizeThey apply to each audit or upload
AllowanceStarterProfessionalAgencyScale
Website preview audits251003001,000
Full generations103075200
PDF exports2075200600
On the Trial, the amounts are totals for the seven days: 5 website preview audits, 1 full generation, and 1 regular PDF. They don’t reset monthly and don’t replenish.
What uses what
- A one-page website preview uses one website preview audit.
- Full generations are counted by report size: a website audit uses 1 per 10 pages, a design review 1 per 4 files (each selected PDF page counts as a file), an ad campaign report 1, and an Ad Campaign Audit + Client Report 2. You see the exact number before you start, and if an audit fails because of a problem on our side, its generations are returned automatically, up to three times a month.
- Creating a new PDF uses one PDF export. Downloading a PDF that already exists doesn’t, and a failed PDF doesn’t count.
- A published hosted report uses one active hosted report slot until you unpublish it.
- An audit counts only once analysis starts, so cancelling before then doesn’t count one, and retrying a failed step doesn’t use another.
What to do at each limit
Limit reachedWhat you can do
A monthly allowance (previews, full generations, or PDF exports)Wait for the next monthly reset, or ask the Owner to review plan options. For full generations on a paid plan, the Owner can also buy an extra pack of 10. On the Trial, the totals don’t reset.
Active project capacityArchive a Project you no longer need, or ask the Owner to review plan options.
Active hosted report capacityUnpublish a hosted report you no longer need, or ask the Owner to review plan options.
Team seatsRevoke a pending invitation or remove a member, or ask the Owner to review plan options.
A per-audit or per-file limitReduce the scope: fewer pages, fewer files, or smaller files. Or use a plan with a higher limit.
Steps
Step 1: Open Billing & Usage
In the sidebar, choose View Usage, or choose Billing & Usage under Workspace.
Step 2: Read the usage meters
The meters show how many full reports and PDF exports this cycle has used, and how many hosted reports, Projects, and team seats the Workspace holds.
Full reports2 / 30PDF Reports2 / 75 · 3%Hosted Reports1 / 10Projects4 / 10IN THE PROOFLIN APP Step 3: Match the remedy to the limit
Check which kind of limit you’re close to, then use the remedy for it in the table above. Only the monthly reset or a plan change makes more previews or PDF exports available. For full generations, an extra pack also works on a paid plan.
What you should see
You can see this cycle’s usage for each allowance and how much capacity the Workspace has left.
Common problems
Existing reports, PDFs, and hosted links keep working. New audits resume after the monthly reset, or the Owner can buy an extra generation pack or move to a larger plan.
No. Prooflin doesn’t bill automatically for usage beyond your plan. The action pauses until the reset or a plan change.
No. Monthly allowances reset each month, and unused amounts don’t roll over. Extra generations from a pack are different: they last 12 months.
Yes. On any paid plan, the Workspace Owner can buy extra full generations in packs of 10 for $50, plus any tax shown at checkout, up to five packs a calendar month. They last 12 months, are used after the month’s plan allowance with the earliest expiry first, and can be used while the Workspace has an active paid plan. Packs are not refundable, except where the law requires.
Next steps
- PRICINGUsage Rules on the Pricing PageWhat counts, what resets, and what happens at a limit.
- HELP ARTICLEUnderstanding monthly and annual billingCompare monthly and annual billing and see how allowances work on each. Annual billing saves 20% and still uses monthly allowances.
- CONTACTContact UsIf this article didn’t resolve your question.